Problem with Teradata Query Schedular email notification

Has anybody got the email notification to work using CAM on viewpoint and Teradata Notification Services.
 
i have followed all the instructions to install TQS and Teradata Notification Services on a Windows 2008 server. Both services are running fine with no errors in logs.  I schedule a query and it runs fine but no emails.
I can see details in the Alert logs on my viewpoint server where the windows server has sent some details but nothing about emails.
Guy